Alert Mode/Find your phone issue

When opening the Nut app, the Alert Mode and Find Your Phone functions are normal, but there is abnormal when running in the background?

This issue is all about phone permission settings causing the Nut App to run in the background with restrictions, resulting in unstable functionality.

For Android devices.

1. On the Nut app home page, click the More button in the upper left corner.

2. then click Permissions Settings to set all permissions correctly.

3. Some phones need additional settings to ensure the Nut app runs stably in the background, please refer here to complete the setup guide.

For iOS (Apple) devices.

1. on the Nut app home page, click the More button in the upper left corner.

2. then click on Permissions Settings and set all permissions correctly.

After the settings are done, please do not manually killed the Nut App, please allow the Nut App to work in the background. Then it will work properly.